Essential Enquiries

Questions, answered plainly.

No jargon, no upsell. If something here isn't covered, ask the desk directly.

Trust

Do you hold my money?

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Never. Every purchase is settled against a single, exact invoice. We do not maintain a client float, escrow balance, or pooled account. Capital moves once — from you to the supplier — with our commission itemised.

How do you verify authenticity?

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Every physical asset is inspected by a domain specialist before final settlement. Watches, jewellery, and leather goods carry independent authentication with photographic condition reporting.

Is my activity confidential?

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Client identities and requests are compartmentalised. Suppliers see the object we are buying, not who it is for. Only the founding desk sees the whole picture.

Fit

Who is this for?

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Ultra-high-net-worth individuals and families who value execution over recommendation, and who prefer a single trusted line to a scattered address book of dealers.

How is Altamount different from a personal shopper?

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Personal shoppers hand you a link. We handle sourcing, authentication, foreign exchange, logistics, duties, and delivery — start to finish, one invoice.

Can I use it for anything, or only luxury goods?

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Most requests are luxury objects, gifting, travel access, and family logistics. If it is legal and executable, we will scope it; if it isn't a fit, we will say so plainly.

Mechanics

What does membership cost?

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₹69,990 per month as a retainer, plus itemised service commissions on each transaction. Membership is capped to protect response times.

How fast do you respond?

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Acknowledgement within minutes during desk hours (07:00–23:00 IST). Substantive responses on most requests inside 24 hours.

Which cities do you deliver to?

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Primary handover cities are Delhi, Mumbai, Bengaluru, Dubai, London, Singapore, and the Bay Area. Elsewhere on request.

How do I leave?

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Cancel any month by message. Outstanding invoices settle, no exit fee, no lock-in.

Still deciding?

Apply for Access